Orbeva Finance service expectations

Last updated July 2026

Availability

Service health is monitored and product-impacting maintenance is communicated when notice is practical. A contractual uptime commitment is not published on this page.

Support response

• Critical (you can't access your data): triaged ahead of routine requests.
• Normal: handled in the regular support queue.

Onboarding

Onboarding is self-serve — connect your accounts read-only in a few minutes and your workspace builds itself. No setup call required.

Contractual terms

Any binding availability, response-time, or remedy commitment appears in the applicable service agreement, not in marketing copy.

Contact hello@orbeva.ai for the terms that apply to your account.